Effective Date: February 26, 2026
Contact: Booko App Inc., 325 Sharon Park Drive, Menlo Park, CA, Box 105 Unit D-5;founders@bookoapp.com
These Enterprise Terms of Service ("Enterprise Terms") govern access to and use of Booko App Inc.'s ("Booko," "we," "us") enterprise platform by the entity identified in the applicable Master Services Agreement or Order Form ("Customer," "you"). These Enterprise Terms supplement any executed MSA or Order Form between the parties. In the event of a conflict between these Enterprise Terms and an executed MSA, the MSA controls.
These Enterprise Terms are separate from the Booko Terms of Service, which govern use of the Booko marketplace and SMB scheduling product.
Booko provides a dynamic pricing, demand forecasting, and incentive management platform for class-based and session-based service businesses ("Enterprise Platform"). The Enterprise Platform includes:
Subject to the terms of the applicable MSA or Order Form, Booko will provide the following services:
Subject to these Enterprise Terms and the applicable MSA, Booko grants Customer a non-exclusive, non-transferable, non-sublicensable right to access and use the Enterprise Platform during the subscription term for Customer's internal business operations.
Customer may grant access to the Enterprise Platform to its employees and authorized agents ("Authorized Users"). Customer is responsible for all activity conducted through its accounts and for ensuring that Authorized Users comply with these Enterprise Terms.
Customer agrees to:
The Enterprise Platform uses machine learning models to generate demand forecasts, occupancy predictions, and incentive recommendations. These outputs are recommendations only. Customer retains final authority over all pricing and incentive decisions and may review, modify, or override any automated recommendation through the enterprise dashboard.
Booko trains demand forecasting models using Customer's data to provide the Services. Model training scope and data isolation are governed by the applicable MSA.
Customer data is not used to train third-party artificial intelligence or machine learning models.
Enterprise administrators can review all automated decisions, configure model parameters, set manual overrides, and establish control groups for A/B testing of incentive effectiveness. Booko maintains audit logs of all automated and manual pricing decisions.
Customer retains all right, title, and interest in Customer Data (as defined in the applicable MSA). Booko processes Customer Data solely to provide the Services and as otherwise permitted by the applicable MSA and Data Processing Addendum.
Booko retains all right, title, and interest in the Enterprise Platform, including all algorithms, models, model architectures, software, documentation, and improvements thereto. This includes demand forecasting models, pricing algorithms, and any derivative works created by Booko in connection with the Services, excluding Customer Data.
Booko may use aggregated and de-identified data (from which Customer and its end users cannot reasonably be identified) for internal purposes, including improving the Enterprise Platform, benchmarking, and research. This right survives termination of the Services.
Booko provides API keys for programmatic access to the Enterprise Platform. Customer is responsible for the security of its API keys and must not share them with unauthorized parties. API keys may be scoped with specific permissions and expiration dates.
API access is subject to rate limits as specified in the API documentation or Order Form. Booko reserves the right to throttle or suspend API access that exceeds applicable limits or that adversely affects the Enterprise Platform.
Customer may embed Booko-provided widgets on Customer's own websites and applications. Widgets must be used in accordance with the integration documentation and may not be modified except through supported configuration options.
Customer will not, and will not permit any Authorized User to:
Booko retains all intellectual property rights in the Enterprise Platform, including the software, APIs, documentation, models, algorithms, user interfaces, and all enhancements and improvements. Nothing in these Enterprise Terms transfers any intellectual property rights to Customer except for the limited license granted in Section 4. Customer retains all intellectual property rights in Customer Data.
"Confidential Information" means information disclosed by either party that is marked as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. Confidential Information includes, without limitation, Customer Data, business plans, pricing, technical specifications, and security practices.
Each party will protect the other's Confidential Information using at least the same degree of care it uses for its own confidential information (but no less than reasonable care), and will not disclose it to third parties except as necessary to perform under these Enterprise Terms or as required by law.
Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed without use of the disclosing party's Confidential Information; or (d) is rightfully received from a third party without restriction.
Booko warrants that it will provide the Enterprise Platform using commercially reasonable care and skill and in accordance with the applicable documentation. If the Enterprise Platform does not conform to this warranty, Customer's sole remedy is as set forth in the applicable MSA.
Booko does not guarantee specific revenue outcomes, booking volumes, or occupancy improvements from use of the Enterprise Platform. Demand forecasts and pricing recommendations are based on statistical models and historical data and are inherently uncertain.
EXCEPT AS EXPRESSLY SET FORTH IN SECTION 12.1, THE ENTERPRISE PLATFORM IS PROVIDED "AS IS." BOOKO DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BOOKO DOES NOT WARRANT THAT THE ENTERPRISE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE ENTERPRISE TERMS OR THE USE OF THE ENTERPRISE PLATFORM.
EXCEPT FOR OBLIGATIONS UNDER SECTION 11 (CONFIDENTIALITY) AND SECTION 15 (INDEMNIFICATION), EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE ENTERPRISE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO BOOKO UNDER THE APPLICABLE ORDER FORM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
Where an MSA is in effect between the parties, the limitation of liability provisions in the MSA supersede this Section 13 to the extent of any conflict.
Use of the Enterprise Platform is subject to the Privacy Policy and the Data Processing Addendum. For Customer Data processed by Booko through the Enterprise Platform, Booko acts as a data processor on behalf of Customer.
Booko will defend, indemnify, and hold harmless Customer from third-party claims alleging that the Enterprise Platform, as provided by Booko, infringes a third party's intellectual property rights, subject to the terms of the applicable MSA.
Customer will defend, indemnify, and hold harmless Booko from third-party claims arising out of: (a) Customer's use of the Enterprise Platform in violation of these Enterprise Terms or applicable law; (b) Customer Data; or (c) Customer's pricing, promotional, or business practices.
The term of these Enterprise Terms is governed by the applicable MSA or Order Form. In the absence of an MSA, these Enterprise Terms remain in effect for as long as Customer maintains an active Enterprise Platform subscription.
Either party may terminate these Enterprise Terms if the other party materially breaches and fails to cure such breach within thirty (30) days after written notice.
Upon termination, Customer's access to the Enterprise Platform will cease. Booko will delete or return Customer Data within thirty (30) days of termination, subject to the retention obligations described in the Data Processing Addendum. Sections 7, 10, 11, 12.3, 13, 15, and 17 survive termination.
These Enterprise Terms are governed by the laws of the State of California, without regard to its conflict of laws provisions. Any disputes arising under these Enterprise Terms will be resolved in accordance with the dispute resolution provisions of the applicable MSA. In the absence of an MSA, disputes will be resolved in the state or federal courts located in San Mateo County, California.
These Enterprise Terms, together with the applicable MSA, Order Form, Privacy Policy, and Data Processing Addendum, constitute the entire agreement between the parties regarding the Enterprise Platform and supersede all prior negotiations and agreements on this subject.
Booko may update these Enterprise Terms by posting a revised version with a new effective date. Material changes will be communicated to Customer via email or through the enterprise dashboard at least thirty (30) days before taking effect.
If any provision of these Enterprise Terms is found unenforceable, the remaining provisions continue in full force and effect.
Booko App Inc., 325 Sharon Park Drive, Menlo Park, CA, Box 105 Unit D-5; founders@bookoapp.com
These terms are general information and not legal advice.