Payments & Fee Addendum

Last Updated: August 26, 2025

Fees and Changes

Booko charges an application/platform fee (currently 2.8% + $0.25 per booking). Fees are subject to change at any time with or without notice. Stripe processing fees may apply separately.

Payment Models

Booko may support charge-at-booking, deposits/holds, delayed capture, post-appointment capture, or invoice flows. Providers may configure options per business rules or per transaction; capabilities may change over time.

Payouts and Risk

Stripe pays Providers on the configured schedule. Booko may implement reserves, holds, offsets, or negative-balance recovery to manage risk, disputes, or suspected abuse.

Refunds and Disputes

Refunds follow Provider policy and applicable law. Booko may process refunds (including portions of application fees) at Booko's discretion to mitigate chargebacks or address errors.

Taxes

Providers are solely responsible for all taxes (calculation, collection, remittance). Booko does not provide tax or legal advice.